Columbus McKinnon Launches New Customer Portal for Distributors

As part of our continued efforts to make it easier to do business with us, we are excited to announce that we’ve launched a new Customer Portal designed to put all the information our distributors need to choose, quote, order, and service Columbus McKinnon products at their fingertips – all in one place. We’ve combined the functionality of our Compass™ configurator with the tools and information found in our brand-focused customer portals and created a single place to find parts and products, manage orders, configure products, access detailed product documentation, file warranty claims, and more.

The new portal provides the following benefits to our customers:

• Quick and easy access to up-to-date information on all orders, including lead times and expected ship dates
• Ability to select, quote, and order a wide variety of products in our Compass configurator, complete with technical documentation and drawings
• Easy access to information and documentation for products from numerous Columbus McKinnon brands in one place, including manuals, brochures, catalogs, parts lists, price books, and more
• Ability to easily manage warranty claims and orders for all brands
• Access our latest news and updates, including technical bulletins, product announcements, and other important business communications, as well as relevant blogs and safety information

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